Privacy Policy
This policy outlines how we collect, handle, and protect information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
BizCollab is a B2B platform operating within Australia (the “Platform”).
The Provider: BizCollab Pty Ltd ACN 694 704 919 (referred to as "we," "us," or "our").
"Platform" refers to the BizCollab website and all associated services hosted by the Provider.
The Users: Established Australian businesses posting on the Platform ("Industry Leaders") and independent technology professionals ("AI Specialists") (referred to as “you” and “your”).
A “Hurdle" refers to the specific operational bottleneck, project description, or technical requirement posted on the Platform by an Industry Leader.
1. Information We Collect
We collect information necessary to operate our business, including to facilitate our B2B directory business and maintain a high-trust environment. This information includes:
• Account Information: Name, job title, company name, business email, and an Australian (+61) phone number.
• Third-Party Logins (SSO): If you choose to register or log in using a third-party service (such as Google or LinkedIn), we collect the basic profile information you permit that provider to share with us (typically your name, verified email address, and profile picture).
• Verification Data: Australian Business Number (ABN), public registry data, technical credentials (such as a GitHub username, Hugging Face profile, or portfolio URL), and proof of Professional Indemnity (PI) Insurance (where applicable for "Verified" AI Specialists).
• Hurdle Data: Company name, project descriptions, budgets, and specific operational details related to the Hurdles posted by Industry Leaders. Note: Users are explicitly instructed not to upload proprietary IP, sensitive information, corporate databases, or system passwords.
• Communication Data: We temporarily store and monitor logs from our internal text-based messaging system.
• Technical Data: IP address, browser type, and usage data collected via cookies for platform optimisation.
• Financial Data: We do not collect or store credit card or bank account details on our servers. All payments are securely processed off-site via Stripe Connect.
2. How We Use Your Information
We use your data for the primary purpose of connecting users of the Platform. This includes:
• Verifying your identity, geographic location, and business status.
• Displaying information posted by a business (“Hurdles”) to verified users (“AI Specialists”).
• Facilitating the introductory text-based messaging channel following a successful connection between users of the Platform ("Unlock").
• Monitoring internal chat logs for platform safety and quality assurance.
• Improving our platform through internal analytics and AI-driven matching.
3. Data Sharing and Disclosure
We share your information as follows:
To AI Specialists: When an AI Specialist pays an "Unlock Fee," we disclose the Industry Leader's Platform profile and Hurdle details to the AI Specialist and open an internal communication channel between the two users of the Platform
Service Providers: We share necessary data with trusted third-party infrastructure providers (e.g., Stripe for payment processing, Sharetribe/AWS for platform hosting) who assist in operating the Platform.
Legal Requirements: We may disclose information if required by Australian law or to protect our legal rights.
Secondary purposes: We may also use personal information for direct marketing including newsletters, platform updates and promotional materials relating to the Platform. We will not sell your personal information to a third party for marketing. You can opt out of receiving our marketing communications by following the opt out procedure in this policy.
De-personalised trend data: We may aggregate and anonymise information contained in a Hurdle to identify broader industry trends, improve the Platform or publish general insights about AI adoption in Australian businesses.
4. AI and Automated Decision-Making
We may use AI algorithms to recommend Hurdles to AI Specialists or to assist in verifying ABN data.
Human Oversight: Our AI tools assist in platform efficiency but do not make final "eligibility" or account-ban decisions without human review.
Your Rights: You may request information about how our AI systems have processed your data or request a human review of an automated decision.
5. Data Security and Retention
We take reasonable steps to protect your information from unauthorised access, loss, or misuse.
Protection: The BizCollab Platform relies on enterprise-grade infrastructure provided by our SaaS hosting partners, utilising encryption both at rest and in transit.
Retention: We retain your personal information only for as long as it is required for our business functions or as mandated by Australian law.
6. Your Rights and Access
You have the right to:
Access: Request a copy of the personal information we hold about you.
Correction: Request that we update or correct inaccurate information.
Opt-Out: Unsubscribe from our marketing communications at any time via the "unsubscribe" link in our emails.
7. Complaints and Contact
If you have a question or a complaint about how we have handled your privacy, please contact us:
Email: Hello@bizcollab.com.au
We will respond to all complaints within a reasonable timeframe. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.